Shipping policy

Thank you for shopping with us at Kluster! We strive to provide you with the best shopping experience, including efficient and reliable shipping services. Please review our shipping policy below:

We collaborate with trusted external shipping companies to fulfill your orders promptly. These partners are selected based on their reputation for reliability and efficiency and we offer the following:

Standard Shipping: Orders are typically processed and shipped within 1-2 business days.

Tracking information allows you to monitor the progress of your shipment in real-time and provides estimated delivery dates.

Shipping fees are calculated based on factors such as order weight, shipping destination, and selected shipping method. You can view the applicable shipping fees at checkout before completing your purchase.

Please note that additional fees may apply for expedited shipping options such as same-day delivery and express shipping and / or assembling.

At this time, we only offer shipping services within Israel. We do not currently support international shipping.

Certain products may be subject to shipping restrictions due to legal or logistical reasons.

Please review product descriptions and any applicable shipping restrictions before placing your order.

We reserve the right to cancel orders that cannot be shipped to the designated address due to legal restrictions or shipping limitations.

Upon placing your order, you will receive an order confirmation email containing details of your purchase, including the items ordered, shipping address, and estimated delivery time frame.

We will keep you updated on the status of your order via email notifications, including confirmation of shipment and tracking information.

Don’t hesitate to contact our support team if you have any questions or concerns regarding your order via Whatsapp chat or by email.

By placing an order with Kluster.co.il you agree to comply with the terms and conditions outlined in this shipping policy. We appreciate your business and we are committed to ensuring your satisfaction with every purchase. Happy shopping!

Kluster

A LIFESTYLE SHOPPING EXPERIENCE

Customer Support email: support@kluster.co.il or through

Contact Page: https://kluster.co.il/en/conta...